On this page
1. Scope
This Privacy Policy applies to information collected through the PsycheMD public website.
It does not replace the Notice of Privacy Practices, which describes how PsycheMD may use and disclose protected health information as a healthcare provider.
External booking platforms, patient portals, payment services, map services and other third-party websites have their own privacy policies.
2. Information We Collect
The information collected depends on how you use the website.
We may collect:
Contact information that you choose to provide
Administrative communications
Technical and usage information created when you visit the website
Cookie and analytics information
Website security and performance information
Information submitted directly to external booking or patient-portal services
Do not send symptoms, diagnoses, medication information, medical records or emergency messages through general email.
3. Information You Provide
You may provide information when you:
Call the office
Send an administrative email
Follow a link to book an appointment
Access the Patient Portal
Ask a billing or insurance question
Request accessibility assistance
Contact us about privacy
Information entered into the booking platform or Patient Portal is collected through those services and is subject to their applicable privacy and security practices.
4. Information Collected Automatically
The website host and related service providers may automatically receive information such as:
Internet Protocol address
Browser and device type
Operating system
Referring page
Pages viewed
Approximate location derived from IP address
Date and time of access
Website performance and error information
This information may be used to operate, secure and improve the website.
5. How We Use Information
We may use information to:
Operate and maintain the website
Respond to administrative questions
Direct visitors to booking and patient services
Provide accessibility assistance
Maintain website security
Understand website traffic and performance
Improve website content and usability
Meet legal and regulatory obligations
Enforce our Terms of Use
Protect patients, visitors and the practice
General website communications are not used to provide emergency treatment.
6. Cookies and Analytics
The website may use cookies or similar technologies to:
Enable essential functions
Maintain security
Remember basic preferences
Measure website traffic
Understand website performance
Identify technical problems
Where required, consent will be requested before non-essential technologies are used.
Browser settings may allow you to block or delete cookies. Blocking essential cookies may affect parts of the website.
PsycheMD does not sell personal information collected through this website.
8. Medical Information
The public website and general email address are not intended for medical records or detailed clinical information.
Do not use general email to send:
Symptoms or diagnoses
Medication information
Medical records
Insurance identification numbers
Sensitive health history
Emergency or crisis messages
Existing patients should use the secure Patient Portal for clinical communication.
Protected health information maintained by PsycheMD is addressed in the Notice of Privacy Practices.
9. Booking and Patient Portal Services
Appointment booking and clinical communication are handled through external services.
When you use one of these services:
You leave the public PsycheMD website
The service may collect information directly
Its privacy policy and terms apply
Separate security and account procedures may apply
PsycheMD does not control every feature or practice of an external platform.
10. Data Security
PsycheMD uses reasonable administrative, technical and physical measures designed to protect information.
No website, email service or method of electronic storage can be guaranteed to be completely secure.
Do not send medical information through general email. Use the secure Patient Portal for clinical communication.
11. Data Retention
Information is retained for as long as reasonably necessary to:
Respond to requests
Operate the practice
Maintain required records
Meet legal and regulatory obligations
Resolve disputes
Maintain security
Enforce agreements
Retention periods vary according to the type of information and applicable law.
Medical-record retention is governed separately by healthcare and professional requirements.
12. Your Choices and Rights
Depending on your location and the type of information involved, you may have the right to:
Request access
Request correction
Request deletion of certain information
Restrict or object to certain processing
Withdraw consent where processing relies on consent
Request information about data sharing
Appeal certain privacy decisions
These rights may be subject to legal exceptions.
Rights relating to protected health information are described in the Notice of Privacy Practices.
13. Children’s Privacy
PsycheMD provides psychiatric care for adults aged 18 and older.
We do not knowingly collect personal information through the public website from children under 13.
A parent or guardian who believes a child has submitted information should contact the Privacy Officer.
14. External Links
The website may link to:
Appointment scheduling
Patient Portal
Directions
Insurance resources
Crisis resources
Government information
PsycheMD is not responsible for the privacy, security or content practices of external websites.
15. Policy Updates
PsycheMD may update this Privacy Policy when its website, services, technology or legal obligations change.
The revised policy will be posted on this page with an updated effective date.
16. Contact
Privacy Officer
PsycheMD Psychiatry PLLC
000 Cedar Avenue, Suite 410
Seattle, WA 98101, USA
Do not include medical information in general email.